What is the first step the Complaint Committee takes if they decide to meet with an individual regarding a complaint?

The first step the Complaint Committee takes when addressing a complaint is to notify the LPC (Licensed Professional Counselor) or Candidate that a Request for Information (RFI) has been received. This notification is essential as it formally acknowledges the existence of the complaint and the initiation of the review process. By informing the LPC or Candidate, the committee ensures that they are aware of the situation and can prepare for any subsequent steps that may be involved. This step allows the individual to understand that an inquiry has begun and that their input may be necessary in addressing the complaint.

Other options, while they might be relevant at different stages of the process, do not represent the initial action taken. For example, notifying about a scheduled hearing or requesting additional evidence would come later, once the committee has reviewed the complaint and determined that further action is warranted. Informing the public about the complaint is typically not part of the initial response, as confidentiality and the integrity of the investigation are prioritized in such cases.